We at Communication Pro are committed to protecting the privacy of the users of our services, and we comply with the General Data Protection Regulation of the European Union (2016/679/EU), which will be applied as of 25 May 2018, as well as other Finnish and EU data protection legislation while processing any personally identifiable or other similar user data in the course of providing our services. www.communicationpro.com (“Communication Pro” or “”We”) is committed in protecting the privacy of each individual of its subscriber community.
Communication Pro Oy Ab (Business ID:FI05151545)
Ahventie 4 A 20
02170 Espoo Finland
The information collected or received by communicationpro.com’s affiliated providers and the third parties is subject to their own privacy policies.
COLLECTION OF INFORMATION
We collect two types of information about users: personally identifiable information (“personal information”), and non-personally identifiable information (“non-personal information”). Personal information is information that identifies a specific user.
Personal Information: In general, We only collect personal information voluntarily provided by You, when You are:
1. Registering on to the Website;
2. Subscribing to services provided by communicationpro.com;
3. Making inquiries about the services of communicationpro.com; or
4. Contacting communicationpro.com (including the customer service representatives or other employees) by email.
We process the following categories of personal data of the representatives of our existing and potential Customers (later also “you”):
• your name,
• your contact details (such as address, billing address, e-mail and phone number),
• company name,
• language and other information that personally identifies you (such as IP-address), submitted or made available by you later in the course of your subscription,
• other information, submitted or made available by you.
Non-personal information is information that does not identify a specific user. This type of information may include things like the (“URL”) of the websites you visited before and after coming to our Site and your Internet Protocol (“IP”) address. We and our authorized third party service providers and ad servers automatically collect this information when you visit our Site, as described in more detail below.
We collect information about your browsing behavior, such as the date and time You visit the Website, the areas or pages of the Website that You visit, the amount of time You spend viewing the Website, the number of times You return to the Website and other click-stream data. We analyze the information to examine trends, administer the Website, track user’s movement in the aggregate and gather broad demographic information for aggregate use.
USE OF INFORMATION
We use the information internally to deliver the best possible service to you, such as improving the communicationpro.com website and maintaining a consistent and reliable user experience. We use the information collected from you for any of the following purposes:
- To send you email notifications about our products and services and special offers.
- To send You information, promotional materials, and offers.
- To process and fulfill your orders for certain services.
- To respond to your inquiries or requests for information about the services.
- To facilitate your use of the website and for better understanding of needs of subscribers.
- To enhance the operation of our Sites and applications and allow us to personalize content and advertising.
- To analyze our user base and usage trends.
- To troubleshoot and accomplish other administrative tasks.
We do not further process your personal data for other purposes than those described in this data protection record and we will not sell your personal data to any third party.
However, we share the data (whether personal data or nonpersonally identifiable) with our subcontractors partners for the above purposes. In case we share the data, we will ensure that personal data is shared and processed only to the extent necessary and only for the intended purpose. Such third parties are also required to maintain the confidentiality of your personal data.
TRANSFERS TO OUR BUSINESS PARTNERS
The current list of our business partners we transfer data to is located at https://www.virtualmagnet.eu/data-transfers/
If required, we are obliged to share your personal data with competent authorities in accordance with legislation concerning the processing of personal data.
TRANSFERS TO OTHER COUNTRIES
We transfer your personal data outside the European Union or the European economic area only in accordance with data protection legislation. The operators we transfer your data to is located at https://www.virtualmagnet.eu/data-transfers/
WEB BROWSER COOKIES:
We use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them.
We use a third-party analytic company to track and analyze nonpersonal usage information. In addition, we use third-party advertising companies to serve ads when you visit our Sites. These companies place cookies on your computer in order to deliver targeted advertisements.
Our Websites includes links to third party websites. Please note that we do not control, and are not responsible for, the content or practices of such websites, which are also subject to their own terms and privacy policies.
PROTECTION OF PERSONAL INFORMATION
We take security seriously and take numerous precautions to protect the security of your personal information. Your personal information resides on secure servers that only selected personnel and contractors have access to. We encrypt certain sensitive information using Secure Socket Layer (SSL) technology to ensure that your personal information is safe as it is transmitted to us.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. We use commercially reasonable security measures to protect data both to ensure that your documents remain available to you, and that they remain unavailable to unauthorized persons. We cannot guarantee the security of any information transmitted to or from our Site, and are not responsible for the actions of any third parties that may receive any such information.
We employ several security technologies and measures to protect and prevent your personal data stored on our servers from unauthorized access, use and disclosure. Our servers are located in a controlled and secure environment and user credentials are required to access the environment and personal data.
The personal data of our existing Customers shall be retained for as long as the Customer relationship exists. After the termination of the Customer relationship your personal data shall be retained for a maximum of one year following the termination of the customer relationship.
The personal data of our potential customers shall be retained in our CRM for as long as you hold a position to which our marketed product or service is related, provided that you have not prohibited direct marketing. In such case information on the prohibition of direct marketing can be retained in the CRM. Your personal data may be retained for longer if applicable legislation or our contractual obligations towards third parties require a longer retention period.
SHARING YOUR PERSONAL INFORMATION
We will not sell or rent your personal information to others, except to the extent necessary to fulfil any requests by you to share content through another website or partner or if we have your consent. We use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We share your information with these third parties for those limited purposes provided that you have given us your permission.
We may make content or services from other sites available to you from links located on our Site. We do not control the content or links that appear on these sites and are not responsible for the activities and practices employed by websites linked to or from our Site.
YOUR RIGHTS WITH RESPECT TO PERSONAL DATA
You have the right to prohibit us from processing your personal data for purposes of direct advertising, distance selling and other marketing communications, market research and opinion polls (optout) by informing us thereof.
You give us channel-specific consents and prohibitions concerning direct marketing (e.g. prohibit marketing messages sent by e-mail but allow marketing messages sent by mail). We ask you to specify your request in writing and to verify your identity before processing the request. We reserve the right to refuse to fulfil your request on grounds set out in applicable data protection legislation.
Communication Pro Oy Ab
Ahventie 4 A 20
02170 Espoo Finland