Communication Pro is a leading service provider for sophisticated multimedia solutions in a variety of business areas.
The Communication Pro difference
We offer expertise in Digital Asset Management (DAM) and derived different databased solutions from DAM like Brand Asset Management (BAM), Market Resource Management (MRM), Collection Management (CMS), Image, Video and Document Management (MediaBank), Publishing Solutions (Portals) and integrations to a variety of applications.
We’re not just your standard out-of-the-box DAM solution, we’re your partner when it comes to Digital Asset Management. Your business challenges are our business challenges. We’re in the trench with you every single step of the way.
After all, an industrial company with international locations has completely different demands on DAM than a museum, government, municipal in the public sector or a brand or regional service provider.
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All of our customers receive the same service no matter how big or how small. The dedication we have to them is the Communication Pro competitive advantage. It is difficult for companies and institutions to find the right Digital Asset Management (DAM) solution and then customize it to work with their workflows.
With over 25 years of experience Communication Pro is the trusted DAM vendor for businesses thanks to its reliability, flexibility, performance, and customer service. From institutions to corporate, universities to non-profits, and all company types in between, many of the leading brands depend on their DAM MediaBank every stage in the content cycle.
What makes us special
- Vendor-independent consulting
- Experienced DAM Architects with more than 25 years of relevant DAM projects
- Whether an on-premise DAM or a SaaS-solution, we can assist you
- More than 100 successful projects of all sizes
- Intimate knowledge of the relevant systems
- Consulting, workshops, system evaluation, implementation, customizing, training, support and hosting from a single source
- Get assistance with moving from on-premise DAM to a managed hosted cloud or hybrid cloud
- Office in Helsinki complemented with a team of international consultants and developers
- Closely networked with leading manufacturers, but independent
We arrange DAM industry events
Our services
DIGITAL ASSET MANAGEMENT EVENTS
The DAM Helsinki conferences are appropriate for those who are new to DAM, selecting a DAM system, end-users who want to have a deeper understanding of the different things a DAM system can do, or technical implementers who want a better sense of a system’s capabilities.
Tailored in particular for marketers and content developers but also for museums who want to be empowered with the knowledge of how DAM technology can improve their situation, this insight will help you better communicate your needs, whether you already have a DAM system or are looking to select one. We offer you also a deep dive into the industry’s most feature-rich DAM systems, as well as the gamut of technologies for solving the broader digital marketing and content publishing puzzle.
The DAM Helsinki 2020 conference gives you an international perspective of DAM. Check how it’s been implemented in Europe. Learn from Finnish customers use cases. And see new technologies arise like AI and AR etc. These contributions are aimed to benefit you and your business.
CONSULTING & SYSTEM SELECTION
We offer consulting from starting with a free initial consultation to various topic and strategy workshops. We support you with consulting, requirements analysis, training and implementation in all phases and ensure that you can use assets of any type and quantity professionally, efficiently and legally compliant in the most diverse media and channels: across locations, scalable, on-premises or in the cloud.
We like to share our experience. We ask the right questions and listen define the DAM requirements, analyse the essential processes and determine which file formats and metadata schemes need to be implemented and to make sure that DAM does not become a silo for our customers. We listen, we deliver we consult you to realize the business benefits of your digital asset management solution. We know how to bring marketing, creative, and business groups together to define requirements and develop a plan.
From this we derive a recommendation for the most suitable system and, if desired, also support you in negotiations with the producers. We work producer-neutral!
TRAINING & WORKSHOPS
Proper training is the best way to take advantage of your digital asset management and publishing workflow system. All training is specific for each client. You’ll be trained on your system, with the exact configurations and infrastructure in place. We train both individuals and large teams – in Finnish, Swedish and English – on your premises, in our training center in Helsinki or online as webinars.
We always explain facts with practical examples and many exercises, so that a lot of knowledge ends up in the heads and not in training folders. For us as DAM veterans, it is sometimes hair-raising how much time is wasted in companies due to a lack of knowledge about the DAM system. Our initial trainings are a remedy.
DATABASE MIGRATION SERVICES
Our Database Migration Service helps you simplify, guide, and automate your database migration to different applications. We help you migrate your data, schema, and objects from multiple sources. Migrate your database and server objects—including user accounts, agent jobs, and SQL Server Integration. Our highly resilient and migration service provides reliable outcomes from many different databases. We can migrate your existing DAM system to our managed cloud hosting service.
FILE CONVERSION SERVICES
We offer you the productivity of automatic image processing allied to powerful color management and PDF optimization as well as video transcoding service to mp4. We automate image processing workflows and handle essential image manipulations, such as image correction operations, geometric operations, file format conversions, color mode conversions and colour separation tables.
IMPLEMENTATION & CUSTOMIZATION
DAMs is not always working “out of the box” and might need a tailor made suit. We are good at adapting DAM systems perfectly to your architectures. SOAP, REST, SDK and API:s are our tools to implement your version. What doesn’t work efficiently out of the box anyway, we make it better-lighter-automated with our own solutions. If the standard user interface of a software is too complex or several functions are to be executed at the push of a button – our in-house configurations ensure this!
Sometimes your workflow requires a specific feature or specialized integration. When needed, DAM can be connected to Collection Management, Archives, PIM, CMS, shop engine, streaming server, ERP, etc.
TECHNICAL SUPPORT
Of course we are also there for you during the running operation of the DAM system and support you if there are any questions or if there is a problem somehow. Our customer care can help and assist you in operations. Support requests are processed quickly. We offer combined support and maintenance contracts, which also include support and updates of your system.
Our support is well appreciated. We are proud that well over 90 percent of our clients renew their service agreements with us every year. Our goal isn’t just to close support tickets. We take a holistic view of your needs and make sure that we get to the root of any problems. We have a knowledgeable and helpful support staff that can give you the answers you need. We’re dedicated to keeping your system running smoothly. Instant expertise, technology processes and support, this is our commitment.
HOSTING SERVICES
We offer highly secured data centres located in Finland by Equinix Ltd. We can migrate your existing DAM system to the cloud and maintain it as a managed service. Your assets are safe and secure in the private cloud. Working with images and especially video files requires secure, high performance servers. Corporate IT departments are typically over-stretched. Many detailed questions about hosting have to be clarified in order to achieve smooth results.
Your own IT is sometimes overtaxed or an on-premise solution simply costs too much. Our affordable fullservice package, which includes hosting and administration of the application, is the right solution for many customers.
Schedule a meeting
How can we help you? Contact us and we will schedule a meeting.